Top Management Meeting Agenda

The requirements of ISO/IEC 17024 Sections and are much more prescriptive than other requirements in the Standard. So conformance requires specific information.

There must be an annual Top Management Meeting to comply with requirements and of ISO/IEC 17024. The standard requires that nine specific items appear on the agenda, and the Agenda below reflects those nine items.

Top Management can mean any officers of the certification body. In a small corporation it may be the President and Vice-President. In a large corporation it may be the Vice-President of Personnel and the Vice-President of Training. The configuration is left for you to define.

In addition to the agenda, the minutes of the meeting with top management must also reflect the three outputs specified by These are included in the form: Top Management Meeting Minutes.docx.


C_Corp Top Management Meeting

Date:                             October 31, 2021

In Attendance:                            Jim Jordan, President; Art Anderson, Executive Vice-President; Anna Lee, Vice-President, Training; Kim Caldwell, Certification Director.

Meeting Called to Order: 10:20 a.m.

Old Business

              Review of previous Top Management meetings.

New Business

a) results of internal and external audits (e.g. accreditation body assessment);

b) feedback from applicants, candidates, certified persons and interested parties related to the fulfilment of ISO/IEC 17024;

c) safeguarding impartiality;

d) the status of preventive and corrective actions;

e) follow-up actions from previous management reviews;

f) the fulfilment of objectives;

g) changes that could affect the management system;

h) appeals and complaints.

Make sure that these items appear as indicated in the agenda, no matter what other business is to be conducted.